The other day I saw this question posed to others in a forum, “what do you do to show your employees they are involved?” The obvious answer to me was, don’t just try to show them, actually get them involved. I’m sure the intent of the question was supposed to be “how do you involve your employees,” but it didn’t really come across that way. This does bring up the question of do you only do things to try to … Continue reading “Was That Really The Question? Ways to Encourage Employee Engagement”
Are you a Dunks or Starbucks?
As I was getting my morning coffee at Dunkin Donuts, I was looking around and had a stark realization. Dunks and Starbucks are both very successful business models that serve basically the same products and yet have very different environments and price points. Coming from the South I had never given it much thought, it was pretty much Starbucks with Dunks just starting to develop properties in the area. But now, after residing in the Boston area for some time, … Continue reading “Are you a Dunks or Starbucks?”