operational changes Archives

Roy Barker January 13, 2015Employee Retention, Employee Turnover, General, Human Resources, Operating Expenses/Costs, Uncategorized2015, 2015 Strategic Planning, budgeting, Cash Flow, changes, Company Culture, Employee recognition, employee retention, Employee screening, Employee Turnover, Expense Reduction, Financial Success, Goals, Happy Customers, HR, Human Resourcese, Improved financial margins, Improved Operating Results, improved terminal value, Income Statement, Independent Living, MDS, mentor, Moore Diversified Services, Net Operating Income, operational changes, Opportunities, Optimization, Orientation, planning, productivity, reaching goals, Roy Barker, Senior Housing, Senior Housing Consultant, Senior Living, Senior Living Consultant, Skilled Nursing, Strategic Planning, Strengths, successful 2015, SWOT, Training 4 Comments

10 Critical Steps to Increase Employee Retention

Employee retention is an area most businesses can improve on. In the heat of the moment with deadlines, phones ringing, and customers that need servicing, this is one area where short cuts are often taken. With the average entry level worker costing approximately $7,500 to turnover and executives reaching 200% of their yearly salary and some technical workers up to 400% of their yearly salary, this shortcut can be a costly proposition. Thought we’d start the year off with … Continue reading “10 Critical Steps to Increase Employee Retention”

Roy Barker October 9, 2014Customer Service, General, Operating Expenses/Costs, Strategic Planning, Uncategorized2015, 2015 Strategic Planning, Assisted Living, budgeting, changes, Expense Reduction, Goals, Happy Customers, Improved Operating Results, Independent Living, MDS, Moore Diversified Services, operational changes, planning, reaching goals, Roy Barker, Satisfied Customers, Senior Housing, Senior Housing Consultant, Senior Living, Senior Living Consultant, successful 2015

What Else is Aging at Your Community?

This is a continuation of the top priorities for success in 2015 and beyond. Previously, we talked about increasing resident age and acuity levels. In this edition, we will explore the impact of age on the physical plant. Because there were a lot of communities built in the 1980s and 1990s this has led to quite a bit of older inventory still in use today. Some owners have done a great job keeping up and some … not so … Continue reading “What Else is Aging at Your Community?”

Roy Barker September 26, 2014Customer Service, General, Human Resources, Marketing Senior Housing, Operating Expenses/Costs, Strategic Planning, Uncategorized2015, 2015 Strategic Planning, Assisted Living, Balance, Financial Success, Happy Customers, HR, Human Resourcese, Improving, Improvment, MDS, Moore Diversified Services, operational changes, Operations Analysis, planning, Roy Barker, Senior Housing, Senior Housing Consultant, Senior Living, Senior Living Consultant, Strategic Planning, successful 2015, SWOT, Training, Work Teams, worklife balance

The Elusive Balance of Life and Business

If you’re like me you’re constantly searching for the optimal balance in life. I do a lot of reading and try to find tips and pointers that work for me. I think one point to stress at the outset is there are many great ideas and theories available, but you have to study and incorporate the ones that are right for you and your situation. The key to balance will be somewhat different for everyone and will change from … Continue reading “The Elusive Balance of Life and Business”

Roy Barker September 23, 2014General, Operating Expenses/Costs, Strategic Planning, Uncategorized2015, 2015 Strategic Planning, Assisted Living, budgeting, Cash Flow, changes, Expense Reduction, Financial Success, Happy Customers, Improved financial margins, Improved Operating Results, improved terminal value, Income Statement, Independent Living, MDS, Moore Diversified Services, Net Operating Income, operational changes, Operations, Operations Analysis, Opportunities, Optimization, planning, reaching goals, Roy Barker, Senior Housing, Senior Housing Consultant, Senior Living, Senior Living Consultant, Strategic Planning, successful 2015, SWOT

Where Do I Start?

As you start your strategic planning for 2015 you might ask yourself “where do I start?” You have a lot of areas that you would like to tweak and improve as you start into the new year. Two great starting points are a financial wellness checkup and a SWOT analysis (SWOT is an acronym for strengths, weaknesses, opportunities, and threats). The financial wellness checkup will give you a great base to start thinking about areas where you could sharpen … Continue reading “Where Do I Start?”